Consult / Reconsult
We visit your office, audit your print volume, and listen to what's working and what isn't.
Office printers, multifunction printers, managed print services, mailing systems, and more
We're not tied to a single manufacturer — so you get the right machine for your workload, not the one a sales rep was told to push.
From a single high-volume colour copier to a managed fleet across multiple locations — we provide Lower Mainland photocopier service and printer service in Vancouver under one roof.
Read below to find out what some of our very satisfied customers have to say.
I bought toner off of Kevin from Automation One for my Lexmark printer. Kevin is awesome to work with, I highly recommend Automation One...
Automation One is the best there is and we've been with them as long as we've been in business. Their customer service is excellent and Kevin is always quick in getting our toner out to us when we need it.
Georgy was the best technician we've ever had! He fixed the problem easily and quickly!...
We have multiple multifunctional printers from Automation One and could not be happier with the products they offer as well as the service they provide...
We have been a client of Automation One for over 10 years now. John and his team have provided outstanding customer service throughout that time...
Have been dealing with Automation One since 1993 and the Achtem family since 1995. Have referred them on to multiple people...
Quotes, leasing, brands, coverage and service calls — the essentials in one place. The full list lives on our FAQ page.
Use Request a Quote on any page, book a consultation, or call 604-255-6622. Tell us your monthly volume, colour needs, and any scan/fax requirements. We typically respond within one business day with options, not a high-pressure pitch.
It depends on cash flow, how long you'll keep the device, and whether you want supplies and service bundled. Leasing is common for offices that want predictable monthly costs; purchasing can make sense for stable, long-term fleets. Your account manager will walk through both models with real numbers.
No. We're authorized for Canon, Xerox, Lexmark, Francotyp-Postalia, Ideal MBM, and more. That independence lets us recommend the device that fits your volume, workflow, and budget — not whichever brand happens to be on promotion.
Our home base is Vancouver, with technicians and sales coverage throughout the Lower Mainland and much of British Columbia. If you're outside the core region, call 604-255-6622 or email info@automationone.ca — we can usually still help or point you to the right resource.
Submit the form on our Service & Support page (emails dispatch@automationone.ca), or call 604-255-6622 during business hours. Include your company name, device model, error codes, and whether the machine is completely down.
Often yes, depending on brand and model. Contact us with the serial number and current contract status. If we're not the right fit, we'll tell you honestly rather than waste your time.
Didn't find your answer? Call 604-255-6622 (toll-free 1-888-630-5880) or email info@automationone.ca and we'll get you to the right person.
Browse all FAQsTell us a bit about your office and we'll send back a no-pressure recommendation, usually within one business day.